Terms & Conditions

The information provided on this website is intended for educational and informational purposes only regarding mental health, wellness, and therapeutic services.Use of this website does not establish a therapist-client relationship with Keys of Empowerment or Raphael A. Tramble.A therapeutic relationship is only established after:• An intake process is completed• Appropriate consent forms are signed• Services are formally agreed upon
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Not a Substitute for Professional or Emergency Care
The content on this website is not intended to replace professional medical, psychological, or psychiatric treatment.
If you are experiencing a mental health emergency, please contact:
• 911
• 988 Suicide & Crisis Lifeline
• Visit your nearest emergency room
Keys of Empowerment does not provide crisis services through this website and messages sent through this website may not be monitored for emergencies.
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Appointment Scheduling
This website may allow users to schedule appointments through third-party platforms such as:
• Grow Therapy
• Psychology Today
• Other scheduling services
By booking an appointment, you agree to:
• Provide accurate and truthful information
• Attend sessions at the scheduled time
• Follow the cancellation policies outlined in intake paperwork
Failure to attend scheduled appointments or repeated cancellations may result in termination of services.
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User Conduct
By using this website, you agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorized access to restricted areas
• Transmit malicious software or harmful content
• Harass, threaten, or impersonate others
Keys of Empowerment reserves the right to restrict or terminate access to users who violate these terms.
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External Links
This website may contain links to third-party websites for informational purposes.
Keys of Empowerment is not responsible for the content, policies, or practices of external websites.
Users access third-party links at their own risk.
 
Privacy Policy
Keys of Empowerment respects your privacy and is committed to protecting any personal information you may provide while using this website.
Information that may be collected includes:
• Name
• Email address
• Phone number
• Appointment requests or scheduling information
Information may also automatically be collected through website analytics, including:
• IP address
• Browser type
• Device type
• Pages visited
This information may be used to:
• Respond to inquiries
• Schedule appointments
• Improve website functionality
Personal information will never be sold or shared for marketing purposes.
 
HIPAA Notice
While Keys of Empowerment provides mental health services, communication through this website, contact forms, or email may not be HIPAA-secure.
Sensitive or protected health information should only be shared through secure clinical systems or during therapy sessions.
 
Accessibility Statement
Keys of Empowerment is committed to ensuring digital accessibility for individuals with disabilities.
Efforts are made to improve accessibility by:
• Using clear and readable text
• Structuring content for screen readers
• Maintaining consistent website navigation
Accessibility improvements are ongoing. If you experience difficulty accessing any part of the website, please contact Keys of Empowerment for assistance.
 
Good Faith Estimate Notice
Under the No Surprises Act, clients who are not using insurance have the right to receive a Good Faith Estimateexplaining the expected cost of services.
If you are scheduling services without using insurance, you may request a Good Faith Estimate for the total expected cost of services.
For more information, visit:
www.cms.gov/nosurprises
 
Limitation of Liability
Keys of Empowerment makes reasonable efforts to ensure the accuracy of the information provided on this website. However, we make no guarantees regarding the completeness, reliability, or accuracy of information.
By using this website, you agree that Keys of Empowerment, LLC and Raphael A. Tramble are not liable for any damages resulting from the use or misuse of information contained on this website.
 
Changes to Terms
Keys of Empowerment reserves the right to update or modify these Terms and Conditions at any time.
Changes will be posted on this page with the updated revision date.
Continued use of the website constitutes acceptance of any updated Terms and Conditions.